Support Center
Get help with Voxlo's video platform, from recording to AI features
Issues with video recording, quality settings, or streaming
Managing team members, permissions, and collaboration
Transcriptions, summaries, and AI-powered tools
How do I record videos in 1080p?
Go to Settings → Recording Quality and select 1080p. This feature is available on both web and desktop apps.
What's the video length limit for free users?
Free tier users can record videos up to 5 minutes. Pro plan users have extended limits based on their subscription.
How do AI transcriptions work?
Our AI automatically generates transcripts for all videos. You can edit and export them from the video details page.
Can I invite team members to my workspace?
Yes! Go to Workspace Settings and use the "Invite Members" feature to add team members by email.
How do I embed video thumbnails in emails?
Click "Share" on any video and select "Email Embed" to get a custom thumbnail that works in email clients.
Can't find what you're looking for? Send us a message.